Will callers know they're talking to an AI?
Yes. It introduces itself as an automated assistant and says the call is recorded. Most callers just want to know someone will get back to them, and it tells them that.
Do I need a new phone number?
No. You keep your number and forward calls you don't answer to your assistant line. If you'd like a separate number for after-hours or ads, we can set that up too.
Can it transfer calls or book appointments?
Not today. It takes complete details for a callback and flags anything urgent, so you decide who to call first. Your existing calendar and process stay in your hands.
What happens with emergencies?
Each script has its own list of what's urgent, such as a sewage backup or someone in jail. Those calls are marked urgent and sent to you right away. If anyone is in danger, it tells the caller to hang up and call 911.
Where do the recordings and leads go?
Each lead is emailed to you with the recording and transcript, and appears on a private dashboard that only you can open.
How long does setup take?
We gather your hours, services, and the questions your callers ask most, write your script, and test it with you before any real caller hears it.